Legal

Account and data deletion

How to remove your Fyshh Aero·FLT data from your device, from your iCloud and from us.

Last updated: 12 October 2026

A Fyshh Aero account is optional

Fyshh Aero·FLT does not require an account. Without one, your flights, settings and reference manoeuvres are stored only on your iPhone and Apple Watch and, if iCloud is enabled on your device, in your own private iCloud database under your Apple Account. Fyshh Aero then holds no copy of your flight data, and deleting it is something you do yourself, on your own devices, as described below.

If you have created a Fyshh Aero account and turned on flight sync or live streaming, a copy of those flights is also held in your account on our servers in Sydney, and anything your flight school recorded about you lives in the school's account. Deleting the account removes all of it; the sections below say what happens to each kind of data and how long it takes. The privacy policy compares the standalone and account modes side by side.

Delete synced flights without deleting the account

Delete a flight in the FLT app's logbook, or open it on the web portal and choose Delete. Either way it disappears from the portal at once, including from your school's view, and its files (telemetry, analysis, raw recordings and the live-stream archive) are purged within 30 days. Backup copies expire within 90 days. The app removes the synced copy on its next sync and keeps the flight on your phone unless you delete it there too. You can also make a flight private at any time; it then leaves your school's view immediately while staying in your own account.

Leave a flight school

The Fyshh Aero·FIT app (coming soon) keeps everything it reads and learns on your iPhone and never in iCloud, so deleting the app deletes that data, and its settings offer a delete-all control as well. If you had attached check outcomes to your flights, deleting the account removes them with the flights.

Leaving a school, from the app's account settings or the portal, ends your membership and closes your instructor links. The school's instructors and admins lose access to your flights from that moment, the student record the school kept about you (training stage, licences, milestones, notes) is deleted, any seat the school was paying for is released, and the school keeps only its signed lesson records and the dashboard totals for the period you were a member. Your flights stay in your account.

Delete your Fyshh Aero account

You can delete your account from either place:

  • In the FLT app: open Settings, then Account, then Delete Account, and confirm.
  • On the web portal: go to app.fyshh.aero/account/delete, sign in, and type DELETE to confirm.

The account stops working immediately. A deletion job then removes your login, your profile (e-mail address, display name and settings), your subscription records, every synced flight and its uploaded files, live-stream data and archives, instructor messages, device push-notification registrations, instructor links, reports, the debrief sessions and notes you created, and school reference-set grants, and ends your flight-school memberships. A nightly check verifies that nothing referring to the account remains. A Stripe subscription is cancelled and the Stripe customer record deleted. An Apple subscription is controlled by Apple, so cancel it yourself in your App Store subscription settings or it will keep renewing.

It also deletes the student records and pinned moments schools hold about you, releases any school-paid seat, withdraws invitations addressed to your e-mail address and removes you from every school's roster. Deletion is normally complete within a day. Backup copies held for disaster recovery expire within 90 days, after which the deletion is final. An e-mail confirms the deletion.

Delete individual flights on your devices

Open the Logbook in the app, select the flight and delete it. A flight deleted in the app is removed from your device and from your iCloud database, and will not be restored by a later sync. If the flight had been synced to a Fyshh Aero account, the same deletion removes it from the account as described above.

Delete everything

  1. Delete the app from your iPhone. Touch and hold the FLT icon, choose Remove App, then Delete App. This removes all of the app's data on the phone. If you have the watch app, remove it from the watch as well: touch and hold its icon on the watch, or use the Watch app on your iPhone.
  2. Remove the app's iCloud data. On your iPhone open Settings, tap your name at the top, then iCloud, then Manage Account Storage (on some versions, Manage Storage). Find Fyshh Aero·FLT in the list, open it and choose to delete its data from iCloud. On older versions the app may be listed under its previous name, Flying Assistant.
  3. Health data, if you used heart-rate recording. Workouts you chose to save to Health are stored by the Health app, not by FLT. You can delete them in the Health app under Browse, Activity, Workouts, or delete all data recorded by FLT from Health's data sources settings.

Files you have exported from the app, such as CSV telemetry or reference-set files saved to Files, sent by email or shared with others, are ordinary files outside the app. Delete them wherever you put them.

Ask us to delete what you have sent us

If you have emailed us, we may hold your name, email address, the content of your messages and any files you attached, such as exported telemetry. To have that deleted, email info@fyshh.aero with "Data deletion request" in the subject line, from the address you used to contact us. We will confirm once it is done, normally within 30 days, unless we are required by law to keep something, in which case we will tell you what and why.

What remains after an account is deleted

  • An anonymised ledger entry recording the account's age and subscription history, with no identifiers, which we keep for accounting.
  • Lesson records your flight school signed off, and the school's dashboard totals for the period you were a member, which the school keeps as its training record. They no longer link to a person once the account is gone.
  • Audit entries recording role and membership changes, by an internal account identifier only, kept for 2 years for the school's and our own accountability.
  • If a school paid for your subscription, the school's invoices from Stripe, which show a seat count and never your name.
  • Your App Store purchase history, which Apple keeps under its own terms.

Flights on your own devices and in your iCloud are not touched by deleting the account; remove them with the steps above.

If you are a school admin

Removing a student or instructor from the school's members page does for them what leaving does: their links close, the school's record of them is deleted and any school-paid seat is released. Closing a school account altogether is done by us on your request; e-mail info@fyshh.aero from an admin's address and we will confirm what is retained (signed lesson records and the billing history) before closing it.

Questions

For anything not covered here, see the privacy policy or contact us at info@fyshh.aero.